Pay What You Can
As part of our commitment to inclusion and accessibility, all tickets for the festival are Pay What You Can, with options ranging from £2–£35 (plus booking fees). Choose the right ticket price for you and pay more when you can.
Book tickets on our website or via Leeds Playhouse, the official box office partner for Transform 25.
We have also included a recommended price for each show, based on what we’d traditionally charge for a performance. The recommended ticket prices for Transform 25 range from £15, £25 and £35. Whilst there is a consistency of quality across the festival, variations in recommended pricing are informed by the variations of scale and differing costs involved for the festival to present individual shows.
If you’re able to pay the recommended price or above, this contribution helps us towards sustaining our Pay What You Can approach and ensuring affordability for others who cannot meet the recommended price, whilst contributing towards making the festival happen.
Here’s some basic guidance to help inform your pricing level decision:
£2
I am unemployed, underemployed, or unable to work and regularly worry about meeting my basic needs
£5
I have access to income but it is low and unstable and I worry about meeting my basic needs
£10
I receive or have access to regular income, and have access to some disposable income. I would select a concession rate for an event due to my age or personal circumstances
£15
I have access to a regular and disposable income, and I can afford the recommended ticket price
£20
I have access to a regular and disposable income, and I can comfortably afford the recommended ticket price or above
£25
I have access to a regular and stable income and I can comfortably afford the recommended ticket price or above, contributing towards making the performance affordable for others
£30
I have access to a regular and stable income and I have the means and desire to contribute towards making the performance affordable for others and helping towards making the festival happen
£35
I am able to afford the recommended ticket price for larger scale shows that are more costly to present, contributing towards making shows of scale happen within the festival
Ticket partner information
Our partner Leeds Playhouse runs our box office and ticketing on our behalf, and they charge a transaction charge of £2.50 for each transaction. This applies to tickets bought online or over the phone but does not apply to over-the-counter tickets.Leeds Playhouse, Playhouse Square, Quarry Hill, Leeds, LS2 7UP
[email protected]
Returns Policy
To ensure that the Pay What You Can model works as well as possible across the festival, we ask you to be aware of the following:
Returns
Our official box office partner for the festival is Leeds Playhouse. If you can no longer make the show, as per your ticketing confirmation you must contact Leeds Playhouse box office ([email protected]) at least 24 hours before the performance. They will then be able to arrange an exchange or credit where possible.
If you find less than 24 hours ahead of the show you can no longer make it, we please ask that you let Transform know directly. Whilst we can’t offer refunds, tickets are highly in demand for the festival and communicating that you can no longer attend means someone else can experience the show!
Please email [email protected] on the day, or drop us a message on social media, to let us know if you can no longer make it.
On the day / On the door tickets
Whilst some shows are sold out, we may be able to release some tickets closer to the time. We encourage you to check the website and keep an eye on social media. Unfortunately, whilst we encourage audiences to communicate with us in advance if they can’t make it, we do sometimes have no shows on the door.
You are welcome to show up on the day to see if tickets are available on the door. Please arrive from 30 mins before the performance time to join the waiting list. There is no advance waiting list.
Latecomers
Please note that latecomers will not be admitted. We strongly advise you plan your travel in advance and arrive at the venue at least 15 minutes prior to the show start time. The performance will begin promptly at the scheduled time.